Your warranty plan provides,
Sudden and unforeseen accidental damage to the product
Comprehensive coverage for mechanical and electrical breakdowns, including motor, cabling, controller, and accessories
Safeguarding against inevitable wear & tear affecting unit functionality
Replacement or reimbursement, if we can't repair it
Our multiple warehouse locations offer fast shipping to Canada. Orders will be delivered within 3-7 business days.
Our warranty policy covers all the products in your order for up to 12 months after sales (excluding accessories), The 30-day return and refund policy allows you to buy with peace of mind.
We provide professional after-sales support. Feel free to contact iScooter technical support team at support@iscooterglobal.com, or call +1 (855) 916-2366.
Fall in Love with Your Life
Perfect for shopping and quick errands around the block.
500W Powerful Motor
500W motor boasts an up to 25 KM/H max speed with a range of up to 35 KM.
Dual Shock Absorption
Even you ride on bumpy road, you will not feel any bumps, offering a smooth and comfortable ride.
12" Pneumatic tires
12" Pneumatic tires
Provide a smoother, safer ride on uneven terrain.
Adjustable Seat
Adjustable Seat
The saddle could move up and down to make adjustments to fit your comfort.
Bright Headlight & Tail Light
Bright Headlight & Tail Light
Bettery visibility and riding safety in the night
Sit And Ride
Sit And Ride
Soft padded seat and wide deck for plenty of foot room and a cushy, stylish ride.
LED Display Battery Power Level Indicator
LED Display Battery Power Level Indicator
The scooter display clearly shows battery level clearly when you riding, and remind you to charging in time.
Foldable & Portable
Foldable & Portable
Portable folding design, easy to carry and store.
12" Pneumatic tires
Provide a smoother, safer ride on uneven terrain.
Adjustable Seat
The saddle could move up and down to make adjustments to fit your comfort.
Bright Headlight & Tail Light
Bettery visibility and riding safety in the night
Sit And Ride
Soft padded seat and wide deck for plenty of foot room and a cushy, stylish ride.
LED Display Battery Power Level Indicator
The scooter display clearly shows battery level clearly when you riding, and remind you to charging in time.
Foldable & Portable
Portable folding design, easy to carry and store.
Dimension
Life Feels Good on Two Wheels
Adult scooters are portable, fun for commute & recreation.
| Model | i12 |
|---|---|
| Max Speed | 25 KM/H (15 MPH) |
| Max Range | 30-35 KM (18-21 Miles) |
| Charging Time | 4-6h |
| Max Slope | 15% |
| Net Weight | 45 lbs (20kg) |
| Motor | 500W |
| Battery | 36V 7.5 AH |
| Foldable | Yes |
| Bike length | 48.8 inch |
| Brake | Dual Disc Brake |
| Charger | 42V 1.5A |
| Lights | Front white light and red tail light |
| Suspension Type | Front and rear dual suspensions |
| Drive Type | Rear Wheel Drive |
| Wheel Size | 12 inches |
| Wheel Type | Pneumatic |
| Wheel Material | Rubber |
| Age Range | 14+ |
| Max Load | 264 lbs (120kg) |
| Item Dimensions LxWxH | 49.6x 23.6x 45.6 inches |
| Item Folding Dimensions LxWxH | 49.6x 23.6x 42.8 inches |
1 x i12 Electric scooter
1 x Charger
1 x T Allen Wrench
1 x Combination Wrench
1 x Inner Tube
1 x Manual
🚚Shipping- 3-7 business days delivery time.
💝 Return & Refund Guarantee- 30 Days Money Back & 12 Months Warranty.
📞Customer Support- Please email to support@iscooterglobal.com. Our experts will reply within 24 hours.
At iScooter Electric we are passionate about providing dedicated customer support, so you get total peace of mind with every electric scooter.
Q1.How long does it take to deliver?
The Canada delivery time is 3-7 business days. We are working hard to ensure all orders arrive in a prompt and timely manner.
| Countries | Cost | Shipping Time |
| Canada | Calculate at checkout page | 3-7 Business Days |
Q2:The front light and screen will be automatically shut off?
A:To save and protect the battery, when the scooter is stationary for 5-10 minutes, it will automatically enter power-save modes and turn off.
Q3:Unable to accelerate?
A:1. For your safety, by default, we designed for this, "Non-zero startup", it only needs one initial speed to start. Or you can connect "Minibot" APP, then, if you turn on Zero Start. 2. Error code (visible on LCD), please contact us to replace a throttle.
Q4:Motor hall Faults?
A:Take off the screws on the bottom of the scooter, then check the controller and replug the hall wire connecting terminal.
Q5:Controller Faults?
A:Take off the screws on the bottom of the scooter, then check and replug the controller connecting terminal.
Q6:Unable to power on?
A:1. Unplug your charger from the port, then click the power button to turn on your scooter. 2. Use the multimeter to measure the voltage of the battery, if the voltage is from 30-42V, it means there is no problem with the battery. If the voltage is lower than 30V, the scooter maybe not be turned on.
Q7:Not charging?
A:1. Check your charging cable and charging port for signs of damage, like breakage. Don't use damaged accessories. 2. Use the 220V ACA of the multimeter to measure the voltage of the charger and charger port, if there isn't reading, your scooter probably needs to replace the charger or charger port. if there is a reading, it probably needs to replace the battery.
Q8:Scooter seems to make noise?
A:It may be the disc brake noise. To remove the disc brake noise:First make sure the scooter is turned off. 1. Loosen two screws on the pump (not the screw on the rocker). 2. Adjust the position of the disc brake pump to ensure that the brake disc is in the middle of the two brake pads. 3. Keep the brake disc and brake pad not touching each other. 4. Hold the disk brake pump in the desired position, then retighten the screws to the pump. Or contact customer service to get an operation video.
Q9:The speed and range are not as same as described?
A:The speed and range will be effected by temperature of environment, the condition of road, the weight of rider(including all belongings )
E-scooter for a fantastic price. I placed my order and I received it earlier than expected. Easy to put together as some assembly is required. They even eliminated looking for specific tools they provided a handyman’s package with the tools required for the assembly. I absolutely love this scooter I am now able to get from one place to another in my small town. Easy to use. It folds to save space. Well built with its metal frame and wide tires and shocks. It’s easy enough for my whole family to use. We are saving for another for my son. It’s a fantastic way to commute without the use of a gas powered vehicle in town. Tested drive to Walmart at 3 km away from home and back. It definitely has the capacity to get to places.
I am very satisfied with this scooter. It helps me move very quickly with my daughter. Thank you very much
This is a very good scooter. Solid and sturdy, coming with all you need to assemble.It just gets tricky whey assembling the wheels and brakes, where the manual provided was not sufficient so we had to check a youtube video, which made it much easier.
The Scooter arrived on original box that is pretty banged up but luckily there is no damaged on the item. Easy to assemble and the weight is okay compared to other scooter. i noticed that the scooter wont go not until you press any of the brake. I think it is for safety which is a good thing. So let us say you turn on the key and you accidentally twist the accelerator, the scooter wont go. “press the brake and then twist the accelerator and it will go right away. I like it so far so hopefully it will hold up.
This e scooter is great to get around.love that I have option to stand or Sit to drive. Handles curbs good with practice. Basket is handy for shopping. Was easy to put together. Wish there was an app for it.
