25 KM/H
35 KM
12"
Peak 500W
20 KG
120 KG
Your warranty plan provides,
Sudden and unforeseen accidental damage to the product
Comprehensive coverage for mechanical and electrical breakdowns, including motor, cabling, controller, and accessories
Safeguarding against inevitable wear & tear affecting unit functionality
Replacement or reimbursement, if we can't repair it
Our multiple warehouse locations offer fast shipping to Canada. Orders will be delivered within 3-7 business days.
Our warranty policy covers all the products in your order for up to 12 months after sales (excluding accessories), The 30-day return and refund policy allows you to buy with peace of mind.
We provide professional after-sales support. Feel free to contact iScooter technical support team at support@iscooterglobal.com, or call +1 (855) 916-2366.
If the scooter you purchased is equipped with pneumatic tires, please inflate them before riding.
Adult scooters are portable, fun for commute & recreation.
| Model | i12 |
|---|---|
| Max Speed | 25 KM/H (15 MPH) |
| Max Range | 30-35 KM (18-21 Miles) |
| Charging Time | 4-6h |
| Max Slope | 15% |
| Net Weight | 45 lbs (20kg) |
| Motor | 500W |
| Battery | 36V 7.5 AH |
| Foldable | Yes |
| Bike length | 48.8 inch |
| Brake | Dual Disc Brake |
| Charger | 42V 1.5A |
| Lights | Front white light and red tail light |
| Suspension Type | Front and rear dual suspensions |
| Drive Type | Rear Wheel Drive |
| Wheel Size | 12 inches |
| Wheel Type | Pneumatic |
| Wheel Material | Rubber |
| Age Range | 14+ |
| Max Load | 264 lbs (120kg) |
| Item Dimensions LxWxH | 49.6x 23.6x 45.6 inches |
| Item Folding Dimensions LxWxH | 49.6x 23.6x 42.8 inches |
1 x i12 Electric scooter
1 x Charger
1 x T Allen Wrench
1 x Combination Wrench
1 x Inner Tube
1 x Manual
(Note: If the scooter you purchased is equipped with pneumatic tires, please inflate them before riding.)
🚚Shipping- 3-7 business days delivery time.
💝 Return & Refund Guarantee- 30 Days Money Back & 12 Months Warranty.
📞Customer Support- Please email to support@iscooterglobal.com. Our experts will reply within 24 hours.
At iScooter Electric we are passionate about providing dedicated customer support, so you get total peace of mind with every electric scooter.
Q1.How long does it take to deliver?
The Canada delivery time is 3-7 business days. We are working hard to ensure all orders arrive in a prompt and timely manner.
| Countries | Cost | Shipping Time |
| Canada | Calculate at checkout page | 3-7 Business Days |
Q2:The front light and screen will be automatically shut off?
A:To save and protect the battery, when the scooter is stationary for 5-10 minutes, it will automatically enter power-save modes and turn off.
Q3:Unable to accelerate?
A:1. For your safety, by default, we designed for this, "Non-zero startup", it only needs one initial speed to start. Or you can connect "Minibot" APP, then, if you turn on Zero Start. 2. Error code (visible on LCD), please contact us to replace a throttle.
Q4:Motor hall Faults?
A:Take off the screws on the bottom of the scooter, then check the controller and replug the hall wire connecting terminal.
Q5:Controller Faults?
A:Take off the screws on the bottom of the scooter, then check and replug the controller connecting terminal.
Q6:Unable to power on?
A:1. Unplug your charger from the port, then click the power button to turn on your scooter. 2. Use the multimeter to measure the voltage of the battery, if the voltage is from 30-42V, it means there is no problem with the battery. If the voltage is lower than 30V, the scooter maybe not be turned on.
Q7:Not charging?
A:1. Check your charging cable and charging port for signs of damage, like breakage. Don't use damaged accessories. 2. Use the 220V ACA of the multimeter to measure the voltage of the charger and charger port, if there isn't reading, your scooter probably needs to replace the charger or charger port. if there is a reading, it probably needs to replace the battery.
Q8:Scooter seems to make noise?
A:It may be the disc brake noise. To remove the disc brake noise:First make sure the scooter is turned off. 1. Loosen two screws on the pump (not the screw on the rocker). 2. Adjust the position of the disc brake pump to ensure that the brake disc is in the middle of the two brake pads. 3. Keep the brake disc and brake pad not touching each other. 4. Hold the disk brake pump in the desired position, then retighten the screws to the pump. Or contact customer service to get an operation video.
Q9:The speed and range are not as same as described?
A:The speed and range will be effected by temperature of environment, the condition of road, the weight of rider(including all belongings )
500W Powerful Motor
Boasts an up to 25 KM/H max speed with a range of up to 35 KM.
Bright Headlight & Tail Light
Bright lights provide better visibility and riding safety in the night.
12" Pneumatic tires
Provide a smoother, safer ride on uneven terrain.
Adjustable Seat
The saddle could move up and down to make adjustments to fit your comfort.
Sit And Ride
Soft padded seat and wide deck for plenty of foot room and a cushy, stylish ride.
LED Display Battery Power Level Indicator
The scooter display clearly shows battery level clearly when you riding, and remind you to charging in time.
Foldable & Portable
Portable folding design, easy to carry and store.
Convenient Basket
Large space to carry stuff.
Adjustable Seat
The saddle could move up and down to make adjustments to fit your comfort.
Sit And Ride
Soft padded seat and wide deck for plenty of foot room and a cushy, stylish ride.
LED Display Battery Power Level Indicator
The scooter display clearly shows battery level clearly when you riding, and remind you to charging in time.
Foldable & Portable
Portable folding design, easy to carry and store.
Convenient Basket
Large space to carry stuff.
Dimension
Life Feels Good on Two Wheels
Very good quality for the price and it's ride very smooth. I highly recommend iscooter company
Great scooter for the price. Handles and rides nice. Good for trips around the neighborhood We bought several scooters, two for us and one for our grandson.
Absolutely love this scooter! Great price, comfortable smooth ride, holds a charge for long distance ride, and fast enough for a comfortable ride but it could go a little faster for fun. Overall I’m very satisfied and I give it 5stars.
I got this scooter for my grandson as Christmas / birthday gift. He was over the top with surprise. It was easy to put together. I'm thinking about one for me. 🤩
Bought for my 9 year old daughter and this thing goes sooo fast! At least for a 9 year old, she can even sit on the foot rest area and I can be on the seat and we can both ride and still get to a good speed!
